Privacy Policy
Last updated: December 15, 2024
At Padel Ember, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website.
1. Information We Collect
Personal Data
When you voluntarily provide it to us, we may collect personally identifiable information, such as:
- Name and email address (when subscribing to our newsletter)
- Contact information (when reaching out via our contact form)
- Account credentials (if you create an account)
Automatically Collected Data
When you access our website, we may automatically collect certain information, including:
- Device information (browser type, operating system)
- IP address and approximate location
- Pages visited and time spent on site
- Referring website or source
- Clickstream data and interaction patterns
2. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our website and services
- Send you newsletters and marketing communications (with your consent)
- Respond to your inquiries and provide customer support
- Analyze usage patterns to enhance user experience
- Detect and prevent fraud or abuse
- Comply with legal obligations
3. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to collect and store information. For detailed information about our cookie practices, please see our Cookie Policy.
Types of cookies we use:
- Essential Cookies: Required for website functionality
- Analytics Cookies: Help us understand how visitors interact with our site
- Marketing Cookies: Used to deliver personalized advertisements
- Preference Cookies: Remember your settings and preferences
4. Third-Party Services
We may share your information with third-party service providers who assist us in:
- Analytics (Google Analytics)
- Email marketing (Mailchimp, ConvertKit)
- Hosting and infrastructure
- Affiliate tracking and payments
These third parties are bound by contractual obligations to protect your data and use it only for the purposes we specify.
5. Affiliate Links and Partners
Our website contains affiliate links to third-party retailers. When you click these links:
- The retailer may collect information about your visit
- We may receive information about purchases you make
- This data is used to calculate commissions and improve our recommendations
Please review the privacy policies of these third-party sites.
6. Your Rights (GDPR)
If you are a resident of the European Economic Area, you have the following rights:
- Right to Access: Request copies of your personal data
- Right to Rectification: Request correction of inaccurate data
- Right to Erasure: Request deletion of your personal data
- Right to Restrict Processing: Request limitation of data processing
- Right to Data Portability: Request transfer of your data
- Right to Object: Object to processing of your personal data
To exercise these rights, contact us at privacy@padelember.com.
7. Your Rights (CCPA)
If you are a California resident, you have the right to:
- Know what personal information is collected about you
- Know whether your personal information is sold or disclosed
- Say no to the sale of your personal information
- Access your personal information
- Request deletion of your personal information
- Not be discriminated against for exercising your rights
8. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. When data is no longer needed, we securely delete or anonymize it.
9. Data Security
We implement appropriate technical and organizational measures to protect your personal information, including:
- SSL/TLS encryption for data transmission
- Secure data storage with access controls
- Regular security assessments and updates
- Employee training on data protection
10. Children's Privacy
Our website is not intended for children under 16 years of age. We do not knowingly collect personal information from children. If you believe we have collected data from a child, please contact us immediately.
11. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data during such transfers.
12. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.
13. Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us:
Email: privacy@padelember.com
Address: Padel Ember, 123 Sports Avenue, Miami, FL 33101
Data Protection Officer: dpo@padelember.com